FAQ

faq

Frequently Asked Questions

Have questions? We’ve put together the most commonly asked questions to help you get the information you need quickly. If you don’t find your answer here, feel free to reach out to our team.

What services do Evergreen Home Companions provide?

We provide non-regulated companionship and home support services, including companionship visits, outings and appointments, help around the home, shopping and errands, meal preparation, welfare checks, and family respite sitting services.

No. We currently focus on companionship and practical support only. This means we do not offer personal care such as bathing or administering medication. However, we do provide medication reminders and emotional support.

All our companions are DBS-checked, carefully selected, and chosen for their kindness, reliability, and warmth. We prioritise personality and trust as much as experience.

Yes, whenever possible. We aim to keep visits consistent so clients can build strong, comfortable relationships with familiar faces rather than seeing new staff each time.

Visits are fully flexible and can be arranged from short check-ins to longer companionship visits, depending on individual needs and preferences.

Yes. We offer a free, no-obligation home visit to understand your needs, answer questions, and create a personalised support plan.